Effective Date: 27/06/2025

Welcome to The Wellness Crate. Please read these Terms and Conditions carefully before using our website (www.thewellnesscrate.co.uk). By accessing or using our website, you agree to be bound by the following terms.

1. Overview

We provide curated wellness bundles and family care products. These Terms apply to all users of the site.

2. Orders and Payment

• All prices are in GBP (£) and include VAT where applicable.
• We accept major credit/debit cards via our secure checkout.
• Orders are subject to availability and confirmation of payment.
• You’ll receive a confirmation email after placing your order.

3. Shipping and Delivery

• We aim to dispatch orders within 1–3 business days.
• Delivery times may vary by location.
• A tracking link will be sent once your order is shipped.
• We are not responsible for third-party delivery delays.

4. Returns and Refunds

• Returns accepted within 14 days for unused, unopened items.
• Please contact us first at hello@thewellnesscrate.co.uk.
• Refunds issued to the original payment method.
• Shipping costs are non-refundable unless the product is faulty.

5. Product Information

We strive for accuracy in all product descriptions and images. Please read all product labels before use.

6. Intellectual Property

All content on this site is owned by The Wellness Crate and protected by copyright and trademark laws. Please do not copy or reuse without permission.

7. Privacy

Please refer to our Privacy Policy for details on how we handle your personal information.

8. Liability

The Wellness Crate is not liable for indirect or consequential damages from product use or website access. Maximum liability is limited to the purchase price of the product.

9. Changes to Terms

We may update these Terms at any time. Changes will take effect once published on our website. Please check back regularly.

10. Contact Us

If you have any questions about these Terms, please contact us:

The Wellness Crate
Email: hello@thewellnesscrate.co.uk
Website: www.thewellnesscrate.co.uk