Frequently asked questions
What is the Wellness Crate?
We’re a family-focused brand curating wellness bundles for mums, babies, and beyond, filled with trusted products.
What's in a wellness crate?
Each crate includes a mix of essentials, curated to support everyday routines and self-care moments
Do you ship outside of the UK?
At the moment, we only ship within the UK, but stay tuned as we grow.
How much is delivery?
Standard UK delivery is £2.95
How long will my order take to arrive?
All orders dispatched next working day and delivered within 1-3 business days.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Due to the nature of skincare items, we can only accept returns on unopened products within 14 days of delivery. Please contact us first.
Are you products suitable for sensitive skin?
Yes! We carefully select trusted, dermatologist-tested brands like Mustela that are designed for sensitive skin from birth.
I'm a brand or content creator, can we work together?
We’d love to hear from you! Reach out via our contact form or email us at hello@thewellnesscrate.co.uk